Network Support Technician

Network Support Technician

Tech North Solutions is a growing and dynamic company in an evolving and exciting industry, located in Burns Lake, BC. We service a wide range of customers including local government, first nations, heavy industry, small business and consumers. We are not a retail establishment, but do carry inventory that supports and services our regular operations.

We have experienced recent growth and are expanding our services and require the assistance of an experienced Network Support Technician. We are excited about our future prospects and are expanding the foundations of our business to be the best provider of IT related services in northern BC.

This position requires a wide range of technical and interpersonal skills. We focus on servicing business customers so clear communication, professional appearance and focus on the clients needs are essential.

Job Description:

• Installation, diagnosis and maintenance of networking infrastructure including: routers, switches, wireless access points, cabling, and related equipment.
• Diagnosis, repair and maintenance of client computer systems including: virus and spyware removal, OS installation, data recovery, software installation, hardware and peripheral installation and configuration, and computer system building and testing.
• Setup, configure, maintain and troubleshoot server systems
• Install, monitor and manage client backup solutions and disaster recovery plans
• Coach customers on proper use and maintenance of hardware and software
• Travel to provide a complete service solution at customer sites
• Provide thorough and accurate documentation of all work performed

Basic Qualifications:

• A+ Certified
• MCSE/MCITP Certification
• Operating Systems up to Windows 7
• Windows Server 2003 and above (various flavours)
• Linux or Mac experience an asset but not required
• Current valid driver’s license and clear driving record

You are/have:

• Focused on customers
• Mature and reliable
• Highly organized
• Proactive thinker
• Confident with clear communication skills
• Efficient and task oriented
• Natural problem solver
• Ability to take direction, work as part of a team and also to work independently

Wage is commensurate with experience, and a competitive benefits package is available.

If you are interested in joining our team, please forward your resume
in pdf format to employment@technorth.ca before 12:00 noon on September 10th, 2010.

 Download a PDF of this job description.